Privacy Policy

Privacy This statement covers the services provided by the Suzuki Europe web site:

The Data Controller for this web site is Suzuki Europe Ltd. The purpose of this statement is to inform users of the Suzuki web site, which is managed by Suzuki Europe Ltd, about the information that is collected from them when they visit this site, how this information is used, if it is disclosed and the ways in which we protect users' privacy.

General Data Protection Regulation (GDPR) 2018

The General Data Protection Regulation establishes rights of individuals within the EU whose personal data is processed by a third party. Any organization which processes information about living individuals is a data controller for the purposes of the Act. Suzuki Europe, as data controller, is required by GDPR to ensure that individual data subjects are aware of how their personal data may be used, the purpose/purposes for processing that data and to whom, if anybody, that data may be disclosed.

What information do we collect and why?

Some areas of the site may require you to actively submit information in order for you to benefit from specific features (such as our range of online services). You will be informed at each information collection point what information is required and what information is optional. Some of this information may be personal (information that can be uniquely identified with you, such as your full name, address, email address, phone number etc.) We only collect such information when you choose to supply it to us.

Information is not gathered without you actively providing it. Information from visitors to the Suzuki web site can be collected in the following areas:

  • comments, questions and feedback.
    online ordering and reporting.
Comments, questions and feedback

If you send an enquiry by e-mail to either a specific contact or a general enquiry address identified on the Suzuki web site, we will only use your personal details obtained from your enquiry to respond to your query or improve the site. In some instances, it may not be possible for Suzuki Europe Ltd. to provide the information requested directly. In such circumstances we may pass your enquiry to another department or Suzuki Europe Ltd. authorized distributor so that they can fulfill your information request. In either case, if requested, we will delete your personal data once we have acknowledged your comment, responded to your request or passed it on to another department.

Online ordering, Credit Card Payments & reporting

Our online order forms will allow you to choose which products or literature you want to order and will be delivered to your selected address. The information you provide is collected for the purpose of delivering our products and literature.

We do not store credit card details nor do we share customer financial details with any 3rd parties

Site usage information

Cookie policy

Cookies are not used by the Suzuki website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

What happens when I link to another site?

Suzuki Europe website contains links to other web sites. This privacy policy applies only to our site, so you should always be aware when you are moving to another site and read the privacy statement of any other site(s), which collect personal information about you. We do not pass on any personal information you have given us to any other site.

Who we share your data with?

Although we do not sell or pass on data to any third party companies, in some cases it may be necessary for us to pass your information to an official Suzuki Distributor in another country in order to complete your request. As an example, if you were to contact us with a service request from outside of the UK, we would normally forward your message onto the Suzuki Distributor in your area.

Your Rights as a Data Subject

As a data subject, you have various rights under GDPR, including a right of access to any personal data being held about you by Suzuki Europe as data controller. Suzuki Europe Ltd will supply you with details of personal data we are holding about you if you submit subject access request.

Changes to this privacy policy

If this privacy policy changes in any way, we will place an updated version on this page. Regular updating of this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

 revised 25-05-2018