General Omnichord Advice
Many of the Omnichords sent to us for repair are damaged unintentionally and completely unnecessarily. Here are a few things to check each time you use your Omnichord.
Polarity!
All models use a 12v DC mains adapter which is negative polarity.
In other words its probably different to any other 12V adapter you
have laying around. Check and double check you are using the correct
adapter. if you don't have one you may order one
here
Batteries
Yes, your Omnichord is portable and will go with you anywhere,
but leaving batteries in it when not in use is a big, big risk. We
have seen so many dead Omnichords and Qchords because owners forgot
to remove the batteries which then leaked and destroyed the internal
components. Use only good quality batteries (e.g. those type with
the copper coloured tops).
SonicStrings
NEVER use a guitar plectrum on your SonicStrings - it will damage
the membrane circuit. OM27, OM36 and OM84 strumplates are not
available so take special care of these.
Note: early OM27 SonicStrings used a magical electrical touch sensitive plate, unfortunately dry hands do not make a great electrical conductor, because of this Suzuki supplied a special, safe rubbery plectrum. We are looking at remanufacturing these Plectrums - watch this space.
Trippin'
When using the mains adapter its easy to snag the cable. This
often damages the little DC socket in your Omnichord resulting in
intermittent power connection - this can also cause further problems
if not rectified quickly. See our repairs page.